1. Overview
At eFinds, operated by Nicholls Woods Limited, we are committed to ensuring your satisfaction with every purchase. If you are not fully satisfied with your travel bag, you may return it within 30 days of receipt for a full refund or exchange.

2. Eligibility for Returns
To be eligible for a return, the item must meet the following criteria:

The product must be unused and in the same condition as when you received it.
The item must be in its original packaging.

3. Refund Process
Upon receipt and inspection of your returned item, we will notify you via email regarding the approval or rejection of your refund. If approved, the refund will be processed and a credit will be applied to your original method of payment within 5-7 business days.

4. Non-returnable Items
Certain products are exempt from being returned, including but not limited to:

-Gift cards
-Items marked as final sale or heavily discounted
-Personalized or custom products

5. Return Shipping
To return a product, please mail it to the following address:
Nicholls Woods Limited
Address: 17 Sandfield Business Park, Failsworth, Manchester, M35 0BN, United Kingdom

Please note that shipping costs are non-refundable. You are responsible for the cost of return shipping. We recommend using a trackable shipping service or purchasing shipping insurance for returns over £50, as we cannot guarantee receipt of your returned item.

6. Contact Us
For any questions regarding our refund policy, please contact us at:
Email: hello@efinds.co.uk